Telecom

Production engineering at carrier scale — 10⁹ events a day, five-nines uptime, 5G launch deadlines that don't move.

Tier-1 carriers, mobile network operators, MVNOs, telecom infrastructure vendors. We've shipped 5G core launches, OSS/BSS modernizations, real-time billing rating engines, and SOC observability rebuilds — all at the scale where downtime makes the news.

What's at stake

Telecom is engineering at extreme scale, with regulator-imposed deadlines and customer expectations that don't bend.

5G core launches

SA / NSA architectures, network slicing, edge compute integration. Hard regulatory commitment dates and zero margin for launch-week incidents.

OSS/BSS modernization

Billing, charging, customer care, network inventory, service activation. The unsexy systems that make the business run — modernized without the multi-year transformation that consumes careers.

Five-nines reliability

10⁹+ events/day sustained. Active-active multi-region. NOC observability that pages humans only when humans add value.

Industry standards

TM Forum (Open APIs, ODA), ETSI (NFV, MEC, MANO), 3GPP (5G core specs), MEF (carrier services). We work to the standards, not against them.

How our six pillars serve telecom

Software Engineering →

Real-time billing rating engines, OSS modernization, gRPC carrier-network APIs, event-driven service activation pipelines.

DevOps & SRE →

Carrier-grade Kubernetes platforms, network function deployment, observability rebuilds for NOCs drowning in noise.

AI →

Customer-care intent classification, network anomaly detection, predictive churn modeling, AI-driven alert clustering.

Cloud & CRM →

BSS migrations to GCP / AWS, Salesforce contract lifecycle for B2B telecom, FinOps for cross-cloud carrier estates.

Security & Compliance →

SIEM rebuilds, signaling-network security, customer-data protection, lawful-intercept controls.

Management & Strategy →

5G core launch program leadership, M&A integration for carrier consolidations, vendor-management discipline.

Standards & frameworks we work to

3GPP 5G
TM Forum
ETSI NFV
ETSI MANO
MEF
ITU-T
IETF
Open APIs
ODA
ONAP
Diameter
SS7
SIP
CDR
RADIUS
DOCSIS
SNMP
NETCONF
YANG

Selected telecom work

Names anonymized.

Mobile carrier5G core

5G core launch program — Tier-1 mobile operator

Problem
11-team cross-functional 5G core launch. Hard regulatory deadline 18 months out. Cross-team dependency map a wall of yarn.
Approach
SAFe-style PI cadence, dependency mapping in Miro refreshed every PI, embedded program lead + product lead.
Outcome
Launched 6 days before deadline. Zero customer-impacting incidents in launch week.
Mobile carrierBilling

Real-time billing rating engine — Tier-1 mobile carrier

Problem
Batch-based rating couldn't keep up with 5G data plans needing per-second granularity. Customer self-service usage 24h stale.
Approach
Quarkus rating engine, gRPC for internal calls, Kafka for usage ingestion. Hot Redis / warm Cassandra / cold S3 tiered storage.
Outcome
Per-second rating at 10⁹ events/day. Customer usage view refreshed in <3 seconds. End-of-day batch eliminated.
Mobile carrierSOC

OSS observability rebuild — global Tier-1 telecom operator

Problem
NOC drowning in 40,000+ alerts/day. ~95% noise. Real outages buried. MTTD regressing.
Approach
SLI/SLO-based alerting on Prometheus/Thanos. ML alert clustering. Burn-rate-based pages. Customer-impact correlation in alert payload.
Outcome
Pages 40k → 80/day, all actionable. MTTD down 67%. Three quarters of zero customer-impacting outages.

Telecom-scale engineering challenge?

30-minute call. Senior architect with carrier-grade production experience.